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FAQ

Frequently asked questions

What is your Exchange/Refund/Returns Policy?


If you receive a product that you believe is damaged or not what was expected we will replace the item or create a store credit at our discretion. Returns are in accordance with manufacturer's warrenty and these warrenties will be honoured by LTSS. Refunds, due to incorrect sizing choice or change of mind will not be issued. However if the product is returned in re-sellable condition with all original packaging, an exchange product (ie different size) will be sent where possible. It is the buyer's responsibility and cost to mail the item back to our postal address, within fourteen days, in its original undamaged condition. Little Things Stock n' Show Supplies Attn: Exchanges and Returns PO Box 1527 Buderim Q 4556 If a return/exchange is neccessary please contact us at info@ltss.com.au to arrange. Please do not place a new order for the item(s) you wish to exchange. If you place a new order costs incurred will be charged to your credit card or paypal account. Refunds are issued as a store credit for your returned merchandise. Store credits are valid for one year from the issue date. If you are are wishing to use your store credit please contact us on info@ltss.com.au to arrange this in your payment. Please note we do not accept returns for custom orders unless faulty under the manufacturer's warrenty. IMPORTANT: We do not issue refunds or honor exchanges if merchandise is sent back to us after 14 days, has been used or not in its original condition. All clearance items, custom orders and perishable items are final sale and can not be exchanged or returned.




How much will it cost to have my package delivered?


Postage charges are displayed at checkout however a summary is provided here below: $14.95 - Standard Shipping and Handling (under 5kg) Standard Shipping is available for shipments under 5kg and withing a satchel sizing limit. OVERSIZE items that are over 5kg or can not fit in a satchel can not be delivered under our Standard Delivery options. Our customer service team will quote you with delivery options and prices once order is placed. We will let you know as quickly as possible the additional freight charge and delivery options available. INTERNATIONAL ORDERS- please select this if you do not live in Australia -at present Little Things only supplies to Australia and New Zealand. Our customer service team will quote you with delivery options and prices once order is placed. We will let you know as quickly as possible the additional freight charge and delivery options available. Orders are sent to our customers via a standard courier service please tick if parcels can be left unattended otherwise the purchaser must be available to sign for the delivery.




Do you wholesale?


At present Little Things Stock n' Show Supplies does not wholesale. Please keep an eye on our Facebook page, as if we do begin to wholesale it will be published on our page.




Can I pick up at a Pop-up Store?


Picking up at one of our Pop-up stores is available. Pick ups are available at the times stated on our website for our Pop-up stores in the Contact Us page. It is the buyers responsibility to have paid for the goods purchased, contact Little Things to arrange at pick up time and approach a Little Things staff member, on the day, date and time arranged, to pick up items. If items are not picked up, Little Things will make contact with the buyer for freight payment and will courier the product ou the next available working day. Delivery will be charged as per the delivery charges listed above. If the product is not picked up by the purchaser this does not constitute as a failure of our agreement of sale and does not entitle the buyer to cancellation of their order. Pick-up purchases must be finalised at least 48 hours prior to Pop-Up store commencement date to allow for packing.




How do I work out my animal's size- Goat, Cattle and Sheep Halter?


All animals come in different shapes and sizes, even the same breed will vary depending on their age and weight. We therefore suggest that you always measure your pet according to our size chart to avoid dissapointment. Please follow the picture above or email us info@ltss.com.au to work out how to measure your horse, goat, cow or sheep and work out the appropriate sizing. Little Things Stock n' Show Supplies sells products manufactured by different designers so sizing may differ from one brand to another.




How do I work out my animal's size- Horse Halter and Bridle?


All animals come in different shapes and sizes, even the same breed will vary depending on their age and weight. We therefore suggest that you always measure your pet according to our size chart to avoid dissapointment. Please follow the picture above or email us info@ltss.com.au to work out how to measure your horse, goat, cow or sheep and work out the appropriate sizing. Little Things Stock n' Show Supplies sells products manufactured by different designers so sizing may differ from one brand to another.




How do I work out my animal's size- Horse and Cattle Rug?


All animals come in different shapes and sizes, even the same breed will vary depending on their age and weight. We therefore suggest that you always measure your pet according to our size chart to avoid dissapointment. Please follow the picture above or email us info@ltss.com.au to work out how to measure your horse, goat, cow or sheep and work out the appropriate sizing. Little Things Stock n' Show Supplies sells products manufactured by different designers so sizing may differ from one brand to another.




How do I work out my animal's size- Goat and Sheep Rug + Whiz Master and Buck Apron?


All animals come in different shapes and sizes, even the same breed will vary depending on their age and weight. We therefore suggest that you always measure your pet according to our size chart to avoid dissapointment. Please follow the picture above or email us info@ltss.com.au to work out how to measure your horse, goat, cow or sheep and work out the appropriate sizing. Little Things Stock n' Show Supplies sells products manufactured by different designers so sizing may differ from one brand to another.





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2020 POP UP STORES

Order online or visit us in Palmwoods or at one of our Pop-Up Stores.

Due to COVD19 all pop-up stores are cancelled till further notice. Please see above for COVID19 updates

OPEN 9.00-2.30 Tue, Wed, Thur

90 Landershute Road 
PALMWOODS 4555

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